Shipping and return policies for substratum Records

Shipping Info
Standard shipping takes 2 weeks.
Return Policy
In order to be eligible for a refund, you have to return the product within 15 calendar days of your purchase.
The product must be in the same condition that you receive it and undamaged in
After we receive your item, our team of professionals will inspect it and process your refund.
The money will be refunded to the original payment method you’ve used during the purchase.
For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 15 calendar days have passed, you will not be eligible for a refund.